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Privacy Policy

At Vélontia Boutique, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when visiting our website, purchasing, or interacting with our services.

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1. Information We Collect

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  • Personal Data:
    When you create an account, place an order, or contact us, we may collect your name, email address, shipping/billing address, phone number, and payment details (processed securely via encrypted third-party gateways like PayPal or Stripe).

  • Technical Data:
    Automatically collected information includes IP address, browser type, device identifiers, and browsing behavior (e.g., pages viewed) through cookies and analytics tools.

  • Marketing Preferences:
    Your consent to receive promotional emails or newsletters, which you may opt out of at any time.

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2. How We Use Your Information

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  • Process orders, deliver products, and provide customer support.

  • Improve website functionality, user experience, and product offerings.

  • Send transactional updates (e.g., order confirmations) or marketing communications (with your consent).

  • Prevent fraud, comply with legal obligations, and enforce our Terms of Service.

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3. Data Sharing & Third Parties

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  • Service Providers: Trusted partners (e.g., payment processors, shipping carriers) assist in operations under strict confidentiality agreements.

  • Legal Compliance: We may disclose data if required by law or to protect our rights and safety.

  • No Sale of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

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4. Your Rights & Choices

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  • Access/Update Data: Log in to your account or contact us to review or correct your information.

  • Data Deletion: Request the removal of your data, subject to legal retention requirements.

  • Opt-Out: You can unsubscribe from marketing emails via the link in each message or adjust your browser's cookie preferences.

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5. Security Measures

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We implement industry-standard safeguards, including SSL encryption, secure payment gateways, and restricted access to personal data. However, no online transmission is 100% secure; we urge you to protect your account credentials.

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6. Cookies & Tracking Technologies

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Our website uses cookies to enhance browsing, analyze traffic, and personalize content. You may disable cookies via browser settings, but this may affect site functionality.

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7. Policy Updates

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We may revise this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of the revised terms.

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